What are your moving and office hours?
Office and Moving Hours are 9am-6pm 7-days a week.
Why do you need written confirmation/email for every job?
This is for documentation purposes and gives us all the pertinent information to make sure that your move goes perfectly. Having this information in writing secures your moving date as well as provides all necessary information about our rates and services.
Can you give me an exact quote for my move?
Due to the vast amount of variables on moves (walk time, stairs, elevators, etc) we are unable to give an exact quote for small to large moves. With our delivery service we are able to supply an exact quote due to the elimination of many of these variables.
What is included in my rate?
Most moving companies charge extra for the truck, gas, insurance, taxes, and supplies on top of their standard labor rate. We on the other hand believe in making things simple so we put everything into one inclusive rate so you wont have to worry about any hidden charges.
How far in advance should I book my move?
It is best to book the move as far in advance as you are able. With deliveries and smaller moves we are able to accommodate same day moves on a day to day basis. In most cases it is best to book your move a week in advance.
How do you protect my furniture?
We use European wrapping and packing techniques to ensure your furniture arrives just as you remembered it at your previous residence. All furniture items are blanketed and shrink-wrapped for maximum protection.
Do you require a deposit?
We do not require a deposit when booking your move.
How can I pay?
We currently accept cash or all major credit cards.
Do you move commercial grade appliances?
We do not move large commercial grade appliances.
Are you licensed, insured and bonded?
We are licensed, insured, and bonded in the state of California.
What kind of supplies do the movers bring for your moves?
Every mover at Man With a Truck Moving brings dollies, shrink wrap, tools, couch covers, mattress bags, and moving blankets for every job.
Can you disassemble/reassemble furniture?
Any furniture that we disassemble on a move, we will reassemble at the new location. In some instances we are able to put items that were previously disassembled together but this is on an item by item basis.